Security

How we help protect your account and data

Data Encryption

  • •All data transmitted between your browser and our servers is encrypted using HTTPS/TLS protocols
  • •Sensitive data is encrypted at rest using industry-standard encryption methods
  • •Secure storage practices protect your information from unauthorized access

Authentication & Access Controls

  • •Strong password requirements to ensure account security
  • •Automatic session timeout after periods of inactivity
  • •Role-based access controls (admin and agent roles) to limit data access appropriately
  • •Secure authentication system powered by industry-standard protocols

Payment Security

  • •All payment processing is handled securely by Stripe, a PCI-compliant payment processor
  • •We do not store full credit card numbers on our servers
  • •Payment information is tokenized and encrypted by Stripe's secure infrastructure
  • •Your financial data is protected by multiple layers of security

Data Isolation & Permissions

  • •Travel agents can only access their own client data and quotes
  • •Row-level security (RLS) policies enforce strict data isolation at the database level
  • •Multi-tenant architecture ensures complete separation between agent accounts
  • •Granular permissions prevent unauthorized access to sensitive information

Monitoring & Reliability

  • •Comprehensive logging and auditing for system health and security monitoring
  • •Automated backups to protect against data loss
  • •Disaster recovery procedures to ensure business continuity
  • •Regular system updates and security patches to address vulnerabilities
  • •24/7 infrastructure monitoring to detect and respond to issues promptly

Responsible Disclosure

We take security seriously and appreciate the efforts of security researchers and users who help us maintain a secure platform.

  • •If you discover a security vulnerability, please report it to us immediately
  • •We encourage responsible disclosure and will work with you to address legitimate security concerns
  • •Please do not publicly disclose security issues until we have had time to investigate and address them
  • •Contact our security team using the information below to report any concerns

Report a Security Concern

If you have identified a security vulnerability or have concerns about the security of SmartSelfBook+, please contact us immediately. We take all security reports seriously and will respond promptly.

Contact Security

Last updated: January 4, 2026

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